Frequently asked questions

Due to Covid-19, we do not accept returns or offer exchanges. If your item is defected upon arrival, contact us within 72 hours after delivery. The product(s) must be unused and still in its original packaging.

All hair and beauty products are final sale, so please be sure to review your order before confirming your purchase. Queen Bee's Extensions does not offer refunds under any circumstances unless stated otherwise.

Standard shipping ($10) takes 8 to 10 business days. Express shipping ($15) takes 3 to 5 business days. Overnight shipping ($45) takes 1 business day. Tracking information will be provided to the customer once their order has been shipped. Due to Covid-19, shipping times may be delayed.Please allow time for your package to arrive. If you have any concerns, e-mail us at beesextensions@gmail.com,(mailto:beesextensions@gmail.com) or click here.(javascript:void(0)) To track your order, click here.(https://tools.usps.com/go/TrackConfirmAction_input)